Privacy Policy

At LumiCast, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products — including our immersive projector designed to transform any space into a fantasy experience.

1. Information We Collect

When you visit our site or make a purchase, we may collect:

  • Personal Information: Your name, email, shipping and billing address, phone number, and payment details.

  • Device Information: IP address, browser type, time zone, and cookies to help us understand user behavior and improve our services.

  • Order Information: Details of the products you purchase and your interactions with our support team.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support and respond to inquiries

  • Send you order updates and promotional offers (only if you opt in)

  • Improve our products, website, and user experience

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Shopify, our eCommerce platform

  • Payment processors (e.g., Stripe, PayPal) to securely process transactions

  • Shipping carriers to deliver your orders

  • Email service providers for order confirmations or newsletters

All third parties are required to keep your information confidential and secure.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember items in your shopping cart

  • Analyze site traffic and user behavior

  • Provide a personalized shopping experience

You can control or disable cookies through your browser settings, but doing so may affect site functionality.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you

  • Correct or delete your personal information

  • Opt out of marketing communications

  • Request data portability

To make a request, please contact us at lumicastt@gmail.com.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: lumicastt@gmail.com
🏬 Store Name: LumiCast